Our Counselling Team is made up of professionally qualified Integrative Counsellors (combining person-centred, psychodynamic and existential approaches) and counsellors in training, who are all members of the British Association of Counselling and Psychotherapy. We work under the BACP Ethical Framework to ensure we are working safely and in the best interests of the client. All our counsellors hold current Enhanced Disclosure and Barring Service (DBS) checks. 

Riverwood Counselling and Wellbeing Team

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Ali Oliver (she/her) MBACP (Accred)

Partner, Counsellor and Supervisor


I provide an accepting, supportive and boundaried space where we can work together to explore your challenges and concerns at depth. 

I believe the relationship built between client & counsellor is key and unique. Establishing trust, respect for differences, working at the client's pace and an authentic openness are vital components. 

I am experienced in working with couples, adults and young people across a wide range of areas including: relationship difficulties, challenging parent & adult child dynamics, abuse, trauma, eating disorders, bereavement, career issues and exploration of gender and sexual identity. I am LGBTQIA+ affirming. 

I work as a Visiting Tutor, Group Supervisor and Internal Moderator for a well-respected training provider of professional and post-qualification counselling courses. 

I am a CPCAB qualified Clinical Supervisor, supporting individual practitioners, groups and tutor groups. 

My Certificate in Couples Counselling is accredited by the International Society of Professional Counsellors.

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Lucy Felton (she/her) MBACP, MNCS (Accred)

Partner, Counsellor and Supervisor

I work in a client-centred way where the client’s needs are at the forefront of our therapeutic journey. I will support you in a non-judging and safe place, for you to explore your feelings, struggles and concerns.

My counselling practice has focused in working with clients experiencing domestic and sexual abuse, depression, anxiety, bereavement and loss, loneliness and isolation, work and study stresses, family and relationship difficulties, disordered eating, identity struggles and low self-esteem. I have over ten years’ experience supporting young people (13+) including young people with disabilities, young offenders, children in care and young carers. Further to this I have experience supporting adults with disabilities and their families, specifically acquired brain injury and stroke. I also support children and young people with pre and post bereavement as a counsellor at a local hospice. 

Alongside my counselling training, I have a BA (Hons) degree in Fine Art and often use creative therapies within counselling work. I also have specialist knowledge and training in mental health, sexual health, stopping smoking, child bereavement, stroke care, safeguarding, domestic abuse and sexual assault, substance misuse, LGBTQIA+, forced marriage and honour based violence.

I have completed training for counsellors and therapists from Gendered Intelligence (GI) to support trans, gender diverse and questioning people, I am a member of the GI Network for Therapists and Counsellors.

I am also an accredited infant and neonatal loss practitioner through the Foundation For Infant Loss.

I am a qualified counselling supervisor and have completed 200 hours of advanced accredited training for online and telephone counselling and a Level 2 Professional Member of the Association for Counselling and Therapy Online (ACTO).

I can provide 1:1 counselling, supervision, group work, wellbeing workshops and short courses, awareness training for local organisations and professionals.

Jackie Damuni MBACP


As a humanistic counsellor the emphasis of our sessions will be on developing the therapeutic relationship. I accept each client for who they are without judgement.  I provide a safe environment where you can take time to explore your thoughts and feelings in a confidential space.  I use your concerns as a starting point and then work collaboratively in a way which suits you.

I believe that with support and empathy each client has the resources within themselves to face the difficulties and challenges that life can throw at us.  I work closely with the client in a variety of ways to help them make changes towards self-development and personal growth.

My work with clients has focussed on issues such as low self-esteem, anxiety, depression, bereavement, self-harm, disordered eating and relationship difficulties.

In addition to being a counsellor, I am an experienced primary school teacher and part of my training included counselling children and young people.  Therefore, I have a good understanding of issues that affect young people.

I am a fully qualified counsellor who works in an integrative way, incorporating aspects of Person-centred, Gestalt, Existentialism, CBT and Psychodynamic approaches. 

I am a member of the BACP and work within their code of ethics. I have a degree in Interdisciplinary Human Studies, a PGCE and a Diploma in Counselling.

I have completed 80 hours of ACTO accredited training for online and telephone counselling.

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Helen Stevens MBACP

I am a qualified therapeutic counsellor,  I have experience of working within various organisations.  I work with adults, adolescents and young people who present with a wide range of issues such as; depression, anxiety, childhood sexual abuse, stress, bullying, lack of confidence, reduced self-esteem, relationship issues, sexuality and more.


I have gained my experience within a school setting, a charity working with adults whose lives have been affected by childhood sexual abuse and CPLS Mind. 

I work using an integrative approach which means I draw on a range of theoretical ideas and skills aiming to improve your emotional and mental wellbeing. I use a range of creative methods to help you to explore and gain an increased understanding of yourself.


I believe that we are all the expert of our own lives, as a counsellor I am not here to tell you what do or how to feel. I am here to walk with you on whatever journey you wish to take, to help you explore and find the clarity and healing you may be seeking.

I have completed 80 hours of ACTO accredited training for online and telephone counselling.

Rachel Quince MBACP
Martine Frances MBACP


I am a reflective and committed Therapeutic Counsellor who puts you the client at the very core of my work. I am an experienced, effective practitioner who promotes proven client growth, self-sufficiency and self-awareness working with both adults and young people.

I work as an Integrative Therapeutic Counsellor tailoring the therapeutic process to your needs yet having a strong foundation in the Person-Centred approach. I can provide you with professional, confidential support, being both empathic and non-judgemental enabling you to feel able to express yourself, explore personal issues in a safe, nurturing environment within a trusting therapeutic relationship.

With care, compassion, attentive listening and authenticity I can help you to engage in the healing process that talking therapy has to offer in abundance.

I can provide you with the opportunity to talk about how you feel and how this is affecting you. I understand that it is not always easy to talk about problems. I can work with you to help you make the changes you would like to happen in your life and work alongside you to improve your wellbeing.

As a registered member I adhere to the Ethical Framework of the British Association of Counsellors and Psychotherapists at all times. 


Over the past twenty years my main focus has been in the field of emotionally supportive work helping individuals to develop in self-confidence and find their way through difficult personal issues. I work within an educational setting with young people as well as in private practice with both adults and young people.

I am a fully qualified Integrative Counsellor, with additional training in Art Therapy and Mental Health First Aid​. I have completed 80 hours of ACTO accredited training for online and telephone counselling.

Vicky Cornwell (she/her) MBACP

Counsellor & Counselling Coordinator 

I am trained in a psychodynamic approach, with experience of working with both adults and young people with a variety of concerns and difficulties, including anxiety, depression, relationship issues and bereavement. 

I have completed 200 hours of ACTO accredited advanced training for online and telephone counselling.

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Nikki Alcock MBACP, MBPsS

Counsellor & Counselling Psychologist in Training

I am a qualified Integrative Counsellor and I am currently undertaking further study for my Doctorate in Counselling Psychology. I can offer online and telephone counselling for both young people and adults supporting a range of mental health difficulties.

Melanie Miles-Graham MBACP


The therapeutic relationship, and really being with my client whilst allowing them to explore and experience difficult emotions and feelings is my priority. Wherever our journey takes us, I believe your autonomy is key to you finding your way through your thoughts, whilst I offer a safe, supportive, empathic and non-judgemental space that is confidential where we can focus on what you feel you need to share.

I am a fully qualified counsellor, working with my clients in an integrative way which allows me to tailor the work to my client’s specific needs and get the most out of counselling. I am trained in person centred, experiential, psychodynamic, and existential approaches. I am also a Drawing and Talking therapist and can use this to allow clients the freedom of art to explore things that may be difficult to talk about directly.

I have experience of working with children, adolescents and adults in a variety of agency settings and in schools. My work includes supporting clients with anxiety, depression, self-esteem issues, bereavement and loss, childhood sexual abuse, relationship stresses, self-identity, emotional abuse.

I am a registered member of the BACP and adhere to their ethics and principles. I have also completed 80 hours of ACTO accredited training for online and telephone counselling.

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Lucy Hancock MBACP

Counsellor and Supervisor

I am an integrative counsellor, this means I work from different approaches depending on where the session takes us. I am client led and believe you are your own expert and your needs are at the forefront of our work together. I offer an empathic, warm and confidential space to explore and work through what’s going on for you, thoughts and feelings which may be affecting you. I will work with you collaboratively and with no judgement. 

I am an experienced Counsellor and Clinical Supervisor and a member of the BACP. I am integrative which means I use the Person Centred, Psychodynamic and Existential approaches. 

I have experience working with trauma, bereavement, anxiety, addictions, depression and have training in mental health and safeguarding.

Mark Bullivant MBACP


Mark is a qualified Integrative Counsellor, incorporating Person-Centred, Existential and Psychodynamic therapeutic approaches. Mark works with both adults and young people and in addition to his counselling training has completed 80 hours of ACTO accredited training for online and telephone counselling. Mark has experience supporting clients with a wide range of difficulties such as anxiety, depression, bereavement and loss and has previously worked as a counsellor for Cruse Bereavement Care.

Anne Schumann MBACP


Anne is a qualified Psychodynamic Counsellor.  In addition to her counselling training she has completed 80 hours of ACTO accredited training for online and telephone counselling. Anne has experience supporting clients with a wide range of difficulties such as anxiety, depression, health related conditions, bereavement and loss. Anne is also a qualified Nurse and has experience working in the higher education sector.

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Rosalind Smith MBACP


I am a qualified integrative counsellor which means I use a variety of skills, theories and ideas to help us on our journey together.


I actively encourage you , the client to become the map reader,  choosing which directions to explore. By providing a safe and supportive route, free from judgement, we can explore the concerns you carry, deciding what is needed, what can be sorted or what may be  left behind. 


I like to enhance our journey together by learning about your likes and interests and reflecting on them in practical ways,  a bit like taking a photo or painting a picture to reflect on  how far we have travelled or to see things differently. Each  journey is unique and confidential - I use BACP ethical framework to support my work. 


My own journey into counselling has allowed me to work with a variety of ages from teenagers to the elderly; dealing with anxiety, depression, trauma, illness, bereavement and much more . As a teacher I have a lots  of experience with children and continue to develop my knowledge  to support their mental health needs. I am happy to work with clients face to face, online or by  telephone.  

Amy Gibb (she/her) MBACP


I am a qualified integrative counsellor, I work with various approaches, which enables me to tailor to my clients needs.

I offer online, telephone and Zoom counselling sessions, where I am able to offer a safe, non-judgemental and supportive environment, that allows my clients to talk freely and express themselves. I offer my clients empathy, autonomy, authenticity and confidentiality.

I have experience working with a range of mental health difficulties, and I work with both young people and adults.

I am a registered member of the BACP and I adhere to their ethical framework and principles.

I have completed 80 hours of ACTO accredited training for online and telephone counselling. 

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Duncan Murray

Counsellor in Training

Duncan is currently undertaking his placement with the practice and is completing his person-centred counselling training. He works with both adults and young people.

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Victoria Walker

Counsellor in Training

Victoria is currently undertaking her placement with the practice and is completing her person-centred counselling training. She works with both adults and young people and in addition to her counselling training has completed 80 hours of ACTO accredited training for online and telephone counselling.

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Deborah Gould

Counsellor in Training

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Rachel Beal

Finance Assistant